Many companies established communities of practice when they were first introduced a decade ago. But communities have evolved significantly since then and many organizations are on their second or third iteration of communities.

Real Benchmarking
Rather than just hear some general lessons learned about successful communities, would you like to:

  • Compare your communities point by point against high-performing communities?
  • See specifically what distinguishes high performing communities from yours?
  • See where your communities stack up against communities from other organizations?
  • Learn how to get community members more engaged?
  • Learn how to get management more engaged?
  • Learn how to help communities add value to members and the organization?


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Join the Largest Quantitative Study of the Value of Communities
Using the largest quantitative study of communities, we survey community members, leaders, and stakeholders to get the real story on what you need to do to get more value from your communities. This is the same benchmarking survey that served as part of the basis of the Richard McDermott’s Harvard Business Review article on the evolution of communities.

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Real, Impactful Advice
Rather than hear presentations from a few companies on their communities, learn from a large number organizations with successful communities around the world. We provide you with specific advice on what both your organization and your communities should do to improve their contribution. Richard McDermott has consulted to dozens of organizations on community development, providing detailed, hands-on help to community leaders, support staff and managers.

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Balancing Operations, Customer Focus and Practice
Communities play a key role in many organizations as a key element in balancing operations, customer focus and discipline or practice development. Trained in organizational design and organizational development, with experience in the practical aspects of organizational design and as a business school professor of organizational design, Richard McDermott understands how communities integrate and complement other elements of your organization.

 
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