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Networks, Communities & Crowds
Develop Greater Expertise
Improve Decision-making
Enhance Creativity & Innovation
Change as a Natural Step
View | Title | Publication | Date |
Integration and Interdependence: Networks, Communities of Practice and Virtual Crowds | In progress | ||
HBR Online | Making the Most of Your Informal Networks - with Douglas Archibald | Harvard Business Review | March 2010 |
HBR Online | Why Information Technology Inspired, but Cannot Deliver Knowledge Management | California Management Review | Summer 1999 |
View | Benchmarking the Impact of Communities of Practice on Organizational Performance - with Douglas Archibald | Knowledge Management Review | Nov/Dec 2008 |
View | Healthy Communities | Inside Knowledge | Feb 2008 |
HBR online | Communities of Practice: A Practical Guide to Managing Knowledge - with Etienne Wenger and Bill Snyder | Harvard University Press | 2002 |
View | A Public Forum and People’s Library: The Evolution of KnowledgeBoard | Knowledge Management Review | Nov/Dec 2005 |
How to Avoid a Mid-Life Crisis in Your Communities | Knowledge Management Review | May/June 2004 | |
Learning Communities | The Encyclopedia of Distributed Learning | 2003 | |
View | Building Spontaneity into Strategic Communities | Knowledge Management Review | Jan/Feb 2003 |
Designing Live Community Events | Knowledge Management Review | July/Aug 2001 | |
View | The Public and Private Space of Community | Knowledge Management Review | May/June 2001 |
View | How Learning Communities Steward Knowledge: Shell Oil Company | Best Practices in Knowledge Management, Boston: Linkage Press | 2000 |
View | Knowing in Community: Ten Critical Factors for Community Success | IHRIM Journal | March 2000 |
View | Community Development as a Natural Step | Knowledge Management Review | Nov/Dec 2000 |
View | Planned Spontaneity | Knowledge Management Review | Sept / Oct 2000 |
View | 10 Critical Success Factors | Knowledge Management Review | May/June 2000 |
View | Building Three-Dimensional Communities | Knowledge Management Review | Nov/ Dec 1999 |
View | Learning Across Teams | Knowledge Management Review | May/ June 1999 |
Develop Greater Expertise
View | Title | Publication | Date |
Because Wisdom Can’t Be Told: How to Retain Expert Knowledge - with Christine vanWinkelen | Under review | ||
Making Knowledge Visible - with Christine vanWinkelen | Under review | ||
Retaining Knowledge - with Christine vanWinkelen | The Knowledge Management Review | May/June 2008 | |
Knowing is a Human Act | Infomatik | Feb 2002 | |
Transforming Knowledge into Wise Advice | Management & Innovation. The World Bank | 1996 |
Improve Decision-making
View | Title | Publication | Date |
Why KM Needs a Psychologist | In progress | ||
The Myth of Knowledge Management | In progress | ||
The Tragedy of the Knowledge Commons | KM World Conference Presentation | 2007 | |
Working in Public, Learning in Action: Collaborative Knowledge Work Teams | Advances in Interdisciplinary Studies of Teams | 1995 |
Enhance Creativity & Innovation
View | Title | Publication | Date |
Innovation and Expertise | In progress | ||
Scaling Innovation: Lessons from the Private Sector. | London: The Department of Education and Skills. | Forthcoming. | |
Enhancing Knowledge Creation for Breakthrough Innovation: Tools and Techniques - with Peter Koen | The PDMA Toolbook II. Jossey Bass. | 1995 | |
Designing and Improving Knowledge Work | Journal for Quality and Participation. March | 1994 |
Change as a Natural Step
View | Title | Publication | Date |
Change as a natural step | In progress | ||
An Interview with Richard McDermott | Inside Knowledge | Feb 2006 | |
Scaling Innovation: Lessons from the Private Sector | London: The Department of Education | Forthcoming. | |
View | Sustaining Change with Communities of Practice. | Knowledge Management Review | March 1995 |
View | Overcoming Cultural Barriers to Sharing Knowledge - with Carla O’Dell. | Journal of Knowledge Management | Jan 2001 |
Creating a Knowledge Sharing Culture | American Productivity and Quality Center | March 1999 | |
View | Campaigning for Change | Journal for Quality and Participation. | March 1999 |